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How naj88 Handles Your Personal Data

This Privacy Policy sets out exactly what data naj88 collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and session controlsYour right to request data accessContact us to update your record
naj88 How naj88 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove any data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help section on mobile. We aim to acknowledge privacy requests promptly and respond with the outcome as soon as your identity has been verified against your account record.

Live Chat Support Open your account dashboard and start a live chat session. Mention that your query is a privacy or data request so our team can route it correctly.
Email Privacy Request Send your data request by email with your registered account details included. We verify your identity before processing any changes to your data record.
Mobile Help Section On your phone, head to the help section inside the naj88 mobile site. From there you can submit a privacy query tied directly to your logged-in account.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

naj88 uses SSL encryption across all account pages and payment flows, so the data exchanged between your device and our servers is protected in transit. We apply session tokens to keep your login active securely, and we will never ask for your bKash PIN, Nagad passcode or Rocket credentials through any channel — if you receive such a request, treat it as fraudulent and contact us immediately.

Cookie Controls

We use session cookies to keep your account active and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention Policy

Account identity records are kept while your account remains open and for a period after closure as required by applicable rules. Session and device logs are cleared on a rolling schedule.

Third-Party Sharing

We share data only with payment processors — such as the networks that handle bKash, Nagad and Rocket transactions — and only to the extent needed to complete your deposit or withdrawal.

Your Right to Access

You can request a copy of the personal data we hold on your account at any time. Submit the request through live chat or email and we will verify your identity before responding.

Common Questions About Your Data and Privacy

These are the questions we hear most often about how your account data is managed at naj88. If your question is not covered here, our support team can take it through live chat or email.

We collect your name, contact details and identity verification documents. For payments, we record transaction references linked to your bKash, Nagad or Rocket wallet — not your banking credentials.

We share payment data only with the processors that handle bKash, Nagad and Rocket transactions, and only to the extent required to complete your deposit or withdrawal. We do not sell your data.

Open a live chat in your account dashboard or send an email request. We will verify your identity against your account record before sharing any data with you.

Yes. You can submit a deletion request through live chat or email. We will process it subject to any retention obligations that apply under the laws of eligible regions where we operate.

We use session cookies to keep your account login active and analytics cookies to see how the lobby is used. You can disable non-essential cookies through your browser settings at any time.

Our policy applies to all accounts we open for eligible regions. Access to the platform and the data obligations that follow depend on your local law and the regions we currently serve.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.